Every booking in TimeSlotX goes the same way. A request comes in. TimeSlotX checks it against availability and your rules. It reserves the people and resources it needs within the capacity you allow, collects any registration and payment, and ends in an outcome.
The building blocks
| Concept | What it means | Example |
|---|---|---|
| Request | What someone asks for | "A 30-minute conversation", "Route by region and account" |
| Availability | When people and places are free, read from calendars, plus buffers and time zones | A host's free slots on Thursday |
| Rules | Policies that decide who and what qualifies | Ownership, qualification, region |
| Resources | People, places and equipment the booking needs | Room Atlas, a display screen |
| Capacity | How many participants fit | 17 of 20 seats taken |
| Registration | What the participant must provide | Contact details, a brief, a waiver |
| Payment | Whether and when money is collected | Not required, deposit, paid |
| Outcome | The confirmed result | Meeting confirmed, best owner assigned, resources reserved |
Scheduling models
A model is a ready-made shape for a common kind of booking. You can mix several in one organization.
| Model | Use it for | Read more |
|---|---|---|
| 1:1 meetings | Personal scheduling with shared availability | Meetings and routing |
| Team routing | Matching each request to the right available person | Meetings and routing |
| Service appointments | Services with skills, duration and preparation | Appointments and resources |
| Resource booking | People, places and equipment reserved together | Appointments and resources |
| Group sessions | Classes and workshops with capacity | Groups and programs |
| Programs | Recurring cohorts run from one system | Groups and programs |
The scheduling lifecycle
A booking moves through states. Workflows and webhooks react to them.
- Confirmed. Everything the booking needs is reserved.
- Changed. The time, people or resources moved. Everyone affected is updated.
- Cancelled. The booking is released, and its capacity can go to the waitlist.
- Attended. Attendance is recorded for follow-up and planning.
Note
Rules stay in charge at every step. Even AI scheduling only proposes outcomes that pass your availability, policy and permissions.